All orders are shipped through USPS on Mondays, Wednesdays and Fridays (typically in the mornings). Once you place your order, you should receive a confirmation email saying your item(s) shipped along with a tracking number. If you don't hear back or receive your package within a few days, contact me at hello at jakedugard.com.
Returns & Exchanges
If you receive your item and it's damaged or not what you were hoping, please get in touch with me within 10 days of your order. I don't mind exchanging items if it doesn't fit as expected. The item must be in original condition and I will have to charge shipping on the exchanged item.